Terms and Conditions

General Provisions

These Terms and Conditions govern the relationship between Lucky Minning Casino and all registered players. By creating an account, users confirm agreement with all provisions outlined herein. The casino reserves the right to modify terms with reasonable notice to active account holders.

Lucky Minning operates under international gaming licences permitting service to Canadian residents. Players bear responsibility for understanding and complying with local gambling regulations applicable in their province or territory of residence.

Account Registration Requirements

Eligibility Criteria

Account creation requires meeting all following conditions:

• Minimum age of 19 years (or legal gambling age in your province)
• Canadian residency with valid provincial address
• Single account per individual, household, and IP address
• Accurate personal information matching government identification
• No previous permanent exclusions from Lucky Minning

Verification Obligations

Players must complete identity verification before processing first withdrawals. Required documentation includes government-issued photo identification, proof of current address, and payment method confirmation. Failure to provide requested documents within 30 days results in account suspension.

The casino employs third-party verification services and reserves the right to request additional documentation at any time for security purposes.

Financial Terms

Deposits

Minimum deposit amounts vary by payment method, with Interac e-Transfer requiring $20 CAD minimum. Maximum deposits depend on account verification status and VIP level. The casino processes deposits in Canadian dollars exclusively.

Withdrawals

Withdrawal requests undergo security review before processing. Standard processing times:

Dormant Accounts

Accounts inactive for 12 consecutive months incur monthly administrative fees of $10 CAD deducted from remaining balances. Zero-balance dormant accounts face closure after 24 months without activity.

Bonus Terms

General Conditions

All promotional offers carry specific terms detailed at activation. Standard conditions unless otherwise specified:

• 35x wagering requirement on bonus amounts
• 30-day validity period from activation
• $10 maximum bet during active wagering
• Single bonus active per account simultaneously

Abuse Prevention

The casino monitors for bonus abuse patterns including but not limited to:

• Coordinated play across multiple accounts
• Systematic low-risk betting strategies
• Exploitation of technical errors or pricing mistakes
• Collusion with other players

Suspected abuse triggers investigation, potential bonus forfeiture, and possible account termination.

Game Fairness

Random Number Generation

All games utilize certified random number generators tested by independent auditing firms. Published RTP percentages reflect theoretical long-term returns, not guaranteed session outcomes.

Malfunction Policies

Technical malfunctions void all plays and associated payouts. The casino investigates reported irregularities and restores balances when errors demonstrably occur. Server records constitute definitive evidence in dispute resolution.

Player Responsibilities

Acceptable Use

Players agree to:

• Provide truthful registration information
• Maintain account security and password confidentiality
• Report suspicious activity or unauthorized access promptly
• Gamble only with personal funds legally obtained
• Refrain from using automated software or betting systems

Prohibited Conduct

The following actions constitute terms violations:

• Creating multiple accounts
• Sharing account access with third parties
• Exploiting software bugs or errors
• Engaging in fraudulent chargebacks
• Money laundering or structuring transactions

Limitation of Liability

Lucky Minning assumes no liability for losses resulting from:

• Unauthorized account access due to player negligence
• Technical failures beyond reasonable control
• Third-party service disruptions affecting gameplay
• Player decisions regarding gambling activity

Maximum liability for any claim shall not exceed the player’s account balance at the time of the disputed event.

Dispute Resolution

Internal Complaints

Submit complaints through official support channels. The casino investigates and responds within 14 business days for standard inquiries, 30 days for complex disputes requiring extensive review.

External Mediation

Unresolved disputes may proceed to the licensing authority for independent review. Contact information for regulatory bodies appears in the support section. Players must exhaust internal procedures before external escalation.

Amendments and Termination

Terms Modifications

The casino may update these terms to reflect regulatory changes, operational adjustments, or service improvements. Material changes receive 14 days advance notice via email and account notification.

Account Closure

Either party may terminate the account relationship at any time. Player-initiated closures process within 48 hours after pending transactions complete. Casino-initiated terminations include explanation except where prohibited by legal investigation requirements.

Governing Law

These terms operate under the laws of the jurisdiction where Lucky Minning holds its primary gaming licence. Players consent to exclusive jurisdiction of courts in that territory for dispute resolution purposes.